This might come as a bit of a shock to you but I have never had a mani/pedi before. Sure I have had my nails painted but not once have I treated my hands and tootsies to their own ‘me time’. So I knew that something had to change and luckily Boutique Spa were opening a new branch in Fitzrovia and were all too pleased to give my hands and feet the love and attention that they needed. I was cautious at first; you may remember me visiting the Queensway branch for my Boutique Spa: Microdemabrasion treatment which was far from perfect. While the treatment was excellent I found the hospitality to be lacking which unfortunately made the experience rather lacklustre. But I needn’t have worried; from the get-set the receptionist was kind, welcoming and happy to bring me a steaming cup of strawberry and mango tea and was attentive to my every need. After a brief 5 minute wait I was taken to my little ‘quiet area’ to receive the ‘deluxe’ mani/pedi experience and was flanked by two of the sweetest therapists that you could find. Sophie was also 23 and having previously worked with ‘Nails Inc’ she was the perfect beautician to deal with my poor battered feet while Macedenian Dana had 10 years of experience in the nail industry back home and was now working in the UK to provide for her children’s future.
To say that the experience was different to what I was expecting would perhaps be a little bit of an understatement. When I think of a mani/pedi I think of having your nails painted, a little bit of chit chat and then on your way you go. But Boutique Spa’s manicure/pedicure certainly lived up to its ‘deluxe price tag’ and for the first time in a while I felt myself relax. Taken into their peppermint scented world the first step was to buff and trim my cuticles, ensuring that the nails would be smooth enough for application. While my nails were in fairly good condition it was my toe nails that needed the most attention and after removing the polish with acetone and clipping the nails short, my hands and feet were primed for the next 120 minutes of pure unadulterated of ‘love’. Taken into their peppermint scented world I was whisked away on an unforgettable journey which transformed my nails into beautiful things of wonder. Because the cuticles had now been trimmed to the therapists satisfaction it was time to rub peppermint cream into the nails to soften both the nails and the area surrounding its shape. It would mean that the nail varnish would be easier to apply and would of course leave my hands and feet in baby soft condition. I smelt wonderful and the soothing scent of peppermint and ginger wafted around my nostrils delicately transporting me into a gorgeous daydream. Massaging my hands and feet gently, I could feel the tension dissipate slightly and after the cream had been applied various times my hands and feet were wrapped in-wait for it- cling film and heat pads which as they put it would allow the cream to soak into the skin and nails.
While my hands were being wrapped in cling film, the therapists would entertain me with stories and it honestly felt like I was talking to two old friends. As Dana put it ‘you can still be professional while being friendly’ and she’s right it does not hurt to be friendly to your clients. After all the better the customer service the more likelier they are to want to come back for another treatment. Once the cream had soaked into my skin it was time to exfoliate my cuticles and the surrounding areas to ensure that all dead skin had been eradicated. The scent of ginger reinvigorated my senses and I could really quite literally feel my rough skin melt away. After choosing a delicious shade of burgundy nail varnish- of course what other colour?- my nails were primed and scrubbed to perfection, before having a clear base coat applied to help the nail polish stay on for longer. After three coats of nail varnish had been applied to both hands and feet my treatment was coming to an end and all that was left to do was to leave them to dry in the ‘nail varnish dryers’. Whilst my hands dried pretty quickly the toe nails took far longer to dry and unfortunately the biggest two toenails chipped despite being wrapped in cling film. Unfortunately I think it was a case of wearing the wrong shoes- boots are a lot tougher on freshly painted nails- rather than the nail varnish itself as the finger nails – albeit chipped slightly- but it was not noticeable until the 5th day which is considerably longer than most nail treatments bar shellac. All in all my nails might have chipped quite quickly but their customer service was impeccable, they were attentive to any requests you may have and made me feel right at home.
- Friendly staff, always ensured I had hot tea to keep me warm and a fresh supply of chat to keep me entertained
- A personalized and friendly service
- The treatment was high quality and I especially enjoyed the massage!
- The price £75 might be out of some readers budget and unfortunately mine too
- The nail varnish chipped quickly
Would I recommend it?
Yes, because despite the nails chipping I had a wonderful experience and like my therapists said its the experience you are paying for and not the actual treatment itself!
Have You Had A Mani Pedi before?